Research teams from the University of Essex and British Telecom won a Global Telecoms Business (GTB) Innovation Award for their joint work in applying artificial intelligence technologies and novel mixed reality systems for improving the deployment of engineers to deliver service.
The University of Essex team included Professor Hani Hagras, Andrew Starkey and Dr Anasol Pena-Rios. The BT team was led by Professor Gilbert Owusu and Dr Sid Shakya.
Full press release at: https://www1.essex.ac.uk/csee/news_and_seminars/newsEvent.aspx?e_id=12280